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Design & Media

Admin Outsourcing

Our sister company P1peline provides integrated admin outsourcing services to help teamwear brands manage support, invoicing, order tracking, and day-to-day operations without hiring in-house.
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Customer Support & Order Management

01

Customer Support & Order Management

Admin outsourcing for teamwear brands often begins with two key areas: customer support and order management. Our sister company can handle inquiries via email, phone, chat, or social media, answering questions about sizing, stock, shipping timelines, and more. They also manage post-purchase communications like returns, replacements, and delivery updates. On the order management side, admins track status updates, coordinate with shipping providers, and issue notifications to customers. These services ensure a smooth experience from order placement to delivery, freeing your internal team to focus on product and sales instead of inboxes and tracking links.
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Bookkeeping is a time-consuming but essential part of running a growing teamwear brand. Admin outsourcing allows these financial tasks to be managed externally, keeping things accurate and organized without hiring a full-time finance team. Support includes creating and sending invoices, following up on overdue payments, logging transactions, and processing bills or reimbursements. Admins can also prepare aging reports or track accounts receivable to help you maintain healthy cash flow. With these responsibilities handled consistently, you reduce missed payments, avoid errors, and gain a clearer picture of your brand’s financial position.

02

Bookkeeping & Financial Admin Support

Virtual Assistance, Data Entry & Admin Automation

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Virtual Assistance, Data Entry & Admin Automation

Beyond customer service and finance, admin outsourcing can support a wide range of ongoing tasks that keep your operations running smoothly. Virtual assistants can manage calendars, handle vendor logistics, prepare documents, or maintain clean inboxes. Admins also update product catalogs, enter SKUs, and maintain internal reports or databases. To streamline even further, automation can be set up for invoice reminders, shipment alerts, or CRM updates, reducing the need for manual input. These behind-the-scenes services help teamwear brands operate more efficiently and scale without adding unnecessary internal workload.
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Brands WeWork With

  • Partner brand
  • Partner brand
  • ZIO
  • DMC Group
  • DMC Sport

Beneifits of Using Admin Outsourcing

  • 01

    Increased Focus on Core Strengths

    Free up your internal team to concentrate on design, sales, and client relationships while our Filipino team handles the admin load behind the scenes.

  • 02

    Cost-Efficient and Scalable Support

    No need to hire or train in-house. You can get flexible admin coverage that adjusts to seasonal campaigns and order spikes.

  • 03

    Consistent and Reliable Operations

    Routine functions like invoicing, data updates, and logistics tracking are completed on time to ensure a seamless and uninterrupted operational flow.

  • 04

    Better Customer Communication

    Quick replies and proactive order updates improve customer satisfaction, strengthen loyalty, and elevate the overall experience for teams, clubs, and schools.

  • 05

    Stronger Financial Control

    Admin support tracks invoices, payments, and follow-ups accurately to reduce missed revenue opportunities and maintain financial clarity during rapid growth.

Let’s Streamline Your Admin Operations

Book a call to explore how an admin outsourcing service can reduce your workload and improve day-to-day efficiency. Our team in the Philippines will help you build a reliable back-office system that scales with your business.

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Testimonials

  • “Their expertise, efficiency, and seamless collaboration have been instrumental in helping us rapidly grow into a market leader in our space.”

    The Move Better Project

  • “When it came to the first order they made sure we were happy with each step and guided us through anything we were unsure about, even got regular updates.”

    Urbanfield Sports

  • “We have been working with Sphere Sport for the past seven years, and their efficiency, reliability, and trustworthiness have been exceptional.”

    Rokket Australia

Design & Media

Still Have Questions? We’re Here to Help

How is this different from a virtual assistant?

Unlike hiring a general VA, our Filipino team is trained for teamwear operations and is embedded within Sphere Sport, ensuring specialized, consistent, and scalable support.

Do you offer financial reporting?

Yes, our Filipino team provides simple reports on invoices, expenses, and receivables to help track financial performance.

What tasks can your Filipino team handle?
Our sister company can manage customer support, invoicing, order tracking, bookkeeping, data entry, calendar coordination, email management, and more, fully integrated with your workflows.
How does the onboarding process work?
Our team in the Philippines identifies your daily admin needs, trains our team on your tools and brand voice, and starts with a phased rollout to ensure a smooth transition.
Can we scale support during peak seasons?
Yes, our Filipino team can quickly increase team capacity during campaigns, launches, or busy sports seasons so your operations stay on track without additional stress.

Contact Us

Have questions or want to explore how admin outsourcing could work for your brand? Reach out and our Filipino team will guide you through the best next steps.

Admin Outsourcing | Sphere Sport